By Institute of Leadership & Mana
Great sequence are a collection of workbooks to accompany the versatile studying programme in particular designed and built via the Institute of management & administration (ILM) to help their point three certificates in First Line administration. the training content material is additionally heavily aligned to the extent three S/NVQ in administration. The sequence involves 35 workbooks. every one booklet will map directly to a direction unit (35 books/units).
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Extra resources for Achieving Objectives Through Time Management
33 Session B What Bill does during his ‘quiet hour’ is simply thinking and planning. He resists any temptation to make any calls, and tries to examine the scheme from every conceivable point of view. When we form the habit of doing certain things at certain times, others will come to expect that behaviour from us and so fit into our pattern of behaviour. In this case, Bill also makes sure he sets aside a period every day, which he devotes to planning. Although Bill has fixed habits, he’s not an inflexible person.
Higher management demand that you: ■ ■ ■ ■ lead your team effectively; meet specific targets; feed back information; implement instructions. 19 Session B ■ Other teams demand that you: ■ ■ ■ work in unison with them, for the benefit of the organization; share information. Customers demand from you: ■ ■ ■ a quality product; a professional service; courtesy. Activity 13 15 mins The list above is a general one: not all the items may apply to you, and there may be many others that do. Think about who makes demands on your time, and what they expect from you.
They were: ■ ■ ■ crisis management; responding to demands; the treadmill. What kinds of demands are placed upon the first line managers in each of those cases? We have described the demands on the crisis manager to give you a start. Crisis management ■ ■ ■ ■ A large number of demands, of different kinds. Most, or all, of the demands are said to be urgent and important. Most, or all, of the demands seem to come from management. The need for longer-term planning activities seems to be ignored. Responding to demands The treadmill Answers to these questions can be found on page 100.